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Goodbye and Good Riddance! April 4, 2008

Posted by gregquill in Uncategorized.
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From the 1940’s through the 1970’s, we in the United States had the best airline system in the world. Modern equipment, good schedules, decent prices and customer service and friendliness that were the envy of the world.

Not anymore. The accountants and the whiz kids took charge, and they ruined it. Every aspect is shoddy and cheap now, especially service.

When this happens to other industries, it usually takes its toll in bankruptcies, layoffs and shut downs.  A painful process.  And it is starting in the airlines.

Hawaiian carrier Aloha Airgroup stopped operations on March 31st following its bankruptcy. ATA joined them today, becoming at least the third low-cost carrier to file for bankruptcy in three years. They join the ranks of other defunct airlines that include Eastern Airlines, Pan Am  and TWA.

Good. Once five or more join them, the survivors may start to return to the basics.

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Comments»

1. Stew - April 6, 2008

I believe a more plausible scenario is one of government bailout…

There’s no reason to innovate or provide good service anymore.

2. gregquill - April 7, 2008

Check this out: “The biggest change was in the rate of consumer complaints, up 60 percent overall. The rate more than doubled at US Airways and Comair, and rose for 15 of the 16 airlines included in the study. The exception was Mesa Airlines.”

http://www.cnn.com/2008/TRAVEL/04/06/airline.quality.ap/index.html


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